ABC Computer Solutions - Managed Services Toledo Business IT Support

Unlimited IT Support Services

Many businesses would love to be able to hire their own in-house IT professional but unfortunately in today's business world it's just simply not possible for most businesses to afford to do so.

So what most businesses with smaller budgets end up doing is trying to squeeze by and hope their equipment does not break. When it does break not only are they out the money for repairs but they also incur expensive downtime.

Let's face it, downtime not only costs businesses money due to employees being unable to work but did you know that having computer issues can actually drive your customers to search for a more reliable company to do business with?

Your customers need to know that when they need you, you'll be available.

Your customers are not the only ones that want to know they can reach you and do business with you when they need to.

Ever notice many IT support providers are not available when you really need them to be?

Managed services answers all of these problems by protecting your company systems from expensive downtime and offering quick and many times, remote service.

Read more about our managed service plans below and check out the amazing benefits they can offer your business. Enterprise level support, residential prices!

No matter what type of business you run our unlimited support serivces are

the ticket to ensure you have a fast, secure, profitable network!

Premium Service Agents - All Support Services Included

Nationwide Service Available - Affordable Rates!

Have a business in a large city where IT Support costs are astronomical, we can help!

Our Premium Monitoring Agents all of the following included features:

24/7 System health checks, these 20+ checks monitor the health of your workstations or servers and scrutinize the logs of each system as if you had your very own IT pro watching your back the whole time you work.
Managed enterprise level antivirus - Higher detection rates and less false positives than consumer grade antivirus. This antivirus also uses significantly less system resources than other antivirus software. Infections reviewed by our professional support staff.
Patch management, the agent checks your installed software for updates to ensure you are running the most up to date, secure versions.
24/7 Hacker Checks, in an age with rampant Identity theft these checks scrutinize your systems security logs and watch for any unauthorized attempts to access your computer.
Unlimited remote and if necessary onsite support. That's right, it's all included you don't pay anything extra! Most times our support inquires work like this: Client emails in a ticket to our support email address, we contact client back the same day (usually within minutes of the email), we conntact to the computer remotely and fix the problem. Thats right most support issues are resolved in minutes, not days...
System Tray Support - Quickly contact us using the system tray support application.
Theft Assistance - any of the systems that have our agents on them can give us important information as to the location of your systems if they are plugged back into the Internet after being stolen. We can then relay this information on to the proper authorities.
OPTIONAL Web Filtering services to keep your employees on track preventing them from accessing time wasting websites and helping protect your company from dangerous viruses.

Standard Service Agents - Limited Support Services Included

Nationwide Service Available - Affordable Rates!

Have a business in a large city where IT Support costs are astronomical, we can help!

Our Standard Monitoring Agents all of the following included features:

24/7 System health checks, these 20+ checks monitor the health of your workstations or servers and scrutinize the logs of each system as if you had your very own IT Pro watching your back the whole time you work.
Managed Enterprise level Antivirus - Higher detection rates and less false positives than consumer grade antivirus. This antivirus also uses significantly less system resources than other antivirus software. Infections reviewed by our professional support staff.

Workstation Problems, Windows Updates, Virus Infections, Memory Upgrades, Hard Drive Replacements, Windows Installations, Software Upgrades, Quickbooks Support

Patch management, the agent checks your installed software for updates to ensure you are running the most up to date, secure versions.
24/7 Hacker Checks, in an age with rampant Identity theft these checks scrutinize your systems security logs and watch for any unauthorized attempts to access your computer.
Pay as you go support. For those customers that want the great monitoring capabilities of the managed service agents but that don't need unlimited support we offer the agents with pay as you go support. Remote support and Onsite support is billed on this agreement at a discounted price from our clients not using managed services.
System Tray Support - Quickly contact us using the system tray support application.
Theft Assistance- any of the systems that have our agents on them can give us important information as to the location of your systems if they are plugged back into the Internet after being stolen. We can then relay this information on to the proper authorities.
OPTIONAL Web Filtering services to keep your employees on track preventing them from accessing time wasting websites and helping protect your company from dangerous viruses.

Serving clients onsite in the following cities and surrounding areas (Onsite support beyond these areas can still be discussed so feel free to contact us if outside of these areas):

Ohio: Toledo, Oregon, Perrysburg, Sylvania, Northwood, Millbury, Genoa, Holland, Bowling Green, Maumee, Rossford, Swanton, Waterville, Oak Harbor, Port Clinton, Walbridge, Whitehouse, Woodville, Pemberville, Delta, Wauseon, Archbold, Bryan, Montpelier, Fremont, Findlay, Cleveland, Dayton, Mansfield, Columbus

Michigan: Monroe, Lambertville, LaSalle, Frenchtown, Detroit, Southfield, Woodhaven, Taylor, Southgate, Dundee, Temperance, Blissfield, Adrian, Carleton, Flat Rock, Trenton, Wyandotte, Licoln Park, Canton, Ann Arbor, Ypsilanti, Westland, Dearborn, Cold Water, Sturgis, Bronson, Jackson