Medical Practice IT Support
Trusting an IT provider for you medical practice can be nerve racking but it doesn't have to be.
As an IT provider to numerous medical practices we know all too well how difficult it is to hand over the reigns to your medical practices IT systems. Medical practices have a lot to worry about due to HIPAA regulations but the fact is we have a significant amount of experience dealing with medical practices and the security required in their networks.
The problem with dealing with any IT provider that does not work with medical clinics on a regular basis is that they tend to be more lax on security standards which puts not only your practice but your patients in harms way as well.
IT consultants and anyone providing IT support services to medical providers need to be proactive. Since we deal with medical practices on a regular basis we make it a point to deal with all of our clients in a proactive manner which ensures that not only do our medical industry clients receive proper care to meet HIPAA requirements but all of out clients receive the same high quality IT support.
So what makes our IT support services different for medical practices than everyone else? Well, as we said we are proactive. What that means is we install a small piece of software on each computer and monitor every computer and server on your medical practices network for minor errors and correct them before they become noticeable problems that cause downtime.
Is downtime still possible? Yes. In the computer world there is always the possibility of having something just flat out fail. That being said we take every precaution necessary to ensure your medical practice has a backup procedure in place. Since we are proactive though we tend to catch many issues long before the become a problem so while downtime is always possible, it is significantly mitigated under our medical practice IT support services.
Our IT support services for medical providers offers the below 24x7 monitored features:
• System health checks that monitors numerous critical windows services to catch problems early.
• Enterprise grade antivirus that does not expire. (HIPAA)
• Unauthorized access monitoring (HIPAA)
• Security patch management to ensure your computers are kept up to date. (HIPAA)
• Theft protection assistance - If a computer is stolen we can assist in tracking it down.
• Unlimited remote and if necessary onsite support.
• Monthly onsite server maintenances.
• System tray application for easy access to support.
• Optional: Web filtering services to keep your employees on task and off of non-work related websites.
• Optional: Data backups - Three tiers of services to meet your practices needs and budget. (HIPAA)
• 24x7 assistance. Need to contact someone at 2 AM? No problem we have 24 hour on call staff.
Interested in hearing more about what our medical practice IT support packages can do to improve your practice's day to day operations? Give us a call to setup your FREE consultation today!
Serving clients onsite in the following cities and surrounding areas (Onsite support beyond these areas can still be discussed so feel free to contact us if outside of these areas):
Ohio: Toledo, Oregon, Perrysburg, Sylvania, Northwood, Millbury, Genoa, Holland, Bowling Green, Maumee, Rossford, Swanton, Waterville, Oak Harbor, Port Clinton, Walbridge, Whitehouse, Woodville, Pemberville, Delta, Wauseon, Archbold, Bryan, Montpelier, Fremont, Findlay, Cleveland, Dayton, Mansfield, Columbus
Michigan: Monroe, Lambertville, LaSalle, Frenchtown, Detroit, Southfield, Woodhaven, Taylor, Southgate, Dundee, Temperance, Blissfield, Adrian, Carleton, Flat Rock, Trenton, Wyandotte, Licoln Park, Canton, Ann Arbor, Ypsilanti, Westland, Dearborn, Cold Water, Sturgis, Bronson, Jackson
Indiana: Hamilton, Angola, Fremont, LaGrange, Howe, Topeka, Kendallville, Auburn, Albion, Fort Wayne, Elkhart, South Bend, Goshen