Nationwide Support Network Support
Do you run a business in a location where IT Support costs are astronomical? We can help with that! In a day where so many business are looking to cut costs it is easy for some business owners to cut their IT costs becuase they do not know they have another option.
With our 24/7 Monitored - Unlimited IT Support agreements we can solve your businesses computer problems quickly and many times catch potential problems before you even notice anything.
Many businesses would love to be able to hire their own in-house IT professional but unfortunately in today's business world it's just simply not possible for most businesses to afford to do so.
So what most businesses with smaller budgets end up doing is trying to squeeze by and hope their equipment does not break. When it does break not only are they out the money for repairs but they also encore expensive downtime.
Let's face it, downtime not only costs businesses money due to employees being unable to work but did you know that having computer issues can actually drive your customers to search for a more reliable company to do business with?
Your customers need to know that when they need you, you'll be available. Not working to fix a computer problem or waiting around for slow computer repair services.
Our Nationwide 24/7 Monitored - Unlimited Support plans solves all of these problems by protecting your company systems from expensive downtime and offering quick prompt remote services.
These services can also be mixed and matched with some of our other services such as our offsite backup systems, hosting services, etc.
Read more about our Nationwide 24/7 Monitored - Unlimited Support plans below and check out the amazing benefits they can offer your business. Enterprise level support, residential prices!
Premium Service Agents - All Support Services Included
Our Premium Monitoring Agents all of the following included features:
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24/7 System health checks, these 20+ checks monitor the health of your workstations or servers and scrutinize the logs of each system as if you had your very own IT Pro watching your back the whole time you work.
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Managed Enterprise level Antivirus - Higher detection rates and less false positives than consumer grade antivirus. This antivirus also uses significantly less system resources than other antivirus software. Infections reviewed by our professional support staff.
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Patch management, the agent checks your installed software for updates to ensure you are running the most up to date, secure versions.
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24/7 Hacker Checks, in an age with rampant Identity theft these checks scrutinize your systems security logs and watch for any unauthorized attempts to access your computer.
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Unlimited Remote Support! That's right, it's all included you don't pay anything extra! Most times our support inquires work like this: Client emails in a ticket to our support email address, we contact client back the same day (usually within minutes of the email), we conntact to the computer remotely and fix the problem. Thats right most support issues are resolved in minutes, not days...
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System Tray Support - Quickly contact us using the system tray support application.
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Stolen System Recovery - any of the systems that have our agents on them can give us important information as to the location of your systems if they are plugged back into the Internet after being stolen. We can then relay this information on to the proper authorities.
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OPTIONAL Web Filtering services to keep your employees on track preventing them from accessing time wasting websites and helping protect your company from dangerous viruses.
REQUIREMENTS FOR NATIONWIDE SERVICES:
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Must have at least 5 Mbps download and 1 Mbps upload Internet speeds for smaller businesses. For larger businesses this will need to be higher to allow for prompt service, stable antivirus downloads, data backups, system updates, etc.
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Must have at least Windows XP or newer computer systems. (Windows XP end of life was April, 8 2014, if you have these systems in place you need to upgrade for security purposes)
Serving clients onsite in the following cities and surrounding areas (Onsite support beyond these areas can still be discussed so feel free to contact us if outside of these areas):
Ohio: Toledo, Oregon, Perrysburg, Sylvania, Northwood, Millbury, Genoa, Holland, Bowling Green, Maumee, Rossford, Swanton, Waterville, Oak Harbor, Port Clinton, Walbridge, Whitehouse, Woodville, Pemberville, Delta, Wauseon, Archbold, Bryan, Montpelier, Fremont, Findlay, Cleveland, Dayton, Mansfield, Columbus
Michigan: Monroe, Lambertville, LaSalle, Frenchtown, Detroit, Southfield, Woodhaven, Taylor, Southgate, Dundee, Temperance, Blissfield, Adrian, Carleton, Flat Rock, Trenton, Wyandotte, Licoln Park, Canton, Ann Arbor, Ypsilanti, Westland, Dearborn, Cold Water, Sturgis, Bronson, Jackson
Indiana: Hamilton, Angola, Fremont, LaGrange, Howe, Topeka, Kendallville, Auburn, Albion, Fort Wayne, Elkhart, South Bend, Goshen